One inbox for every channel
Included freeSMS, in-app chat, WhatsApp, Instagram, Messenger and call markers in a single thread per client.
They text on Monday, message Instagram on Wednesday and ring on Friday. It is one conversation, in date order, with their bookings and spend beside it.
Inbox
All channels · 3 new
Emma K.
2mCan I move to Friday?
Priya R.
18mPhotos of the colour ready
Jade D.
1hBonjour, à demain !
Emma Kingston
SMS · +44 7700
Why this matters
The channel picker greys out anything the client or your account cannot use, and says why — so nothing is sent into a void.
What's included
A shared inbox for every channel, a business phone number that takes texts and calls, and email on your own domain.
SMS, in-app chat, WhatsApp, Instagram, Messenger and call markers in a single thread per client.
Pick how to answer; anything unavailable is greyed out with the reason next to it.
A text from a number you do not recognise can be attached to a client or turned into a new one, from the thread.
Recent bookings, spend and contact details without leaving the conversation.
A dedicated business number for two-way texts and calls, so your mobile stays yours.
Take and place calls from the dashboard with a dial pad and an in-call bar.
Every call listed with caller, outcome and duration, and a transcript you can read.
A free address on our domain, checked for availability and issued to you in a couple of clicks.
Send and receive from your own brand, with a DNS checklist that walks you through it.
Staff and alias addresses on your domain, with control over who can read each one.
Send files with a reply and download what clients send you.
Incoming in-app chat messages are rendered in the reader's chosen language as they arrive.
Booking confirmations, reminders and follow-ups sent automatically.
Alerts for new bookings, cancellations, messages and form submissions as they happen.
Text your clients from the same inbox. The only thing on this list you pay for, and only for what you send.
How it works
No setup project, no IT team — connect Stripe, share your link, start filling chairs.
SMS, in-app chat, WhatsApp, Instagram, Messenger and call markers in a single thread per client.
Pick how to answer; anything unavailable is greyed out with the reason next to it.
A text from a number you do not recognise can be attached to a client or turned into a new one, from the thread.
A business number, a business address, and one inbox the whole team can see.