Pricing
Free to start. Premium later.
OpenSlot Business is launching with the full core platform available for free. Right now, the only thing you pay for is SMS usage.
We'll introduce a premium plan later as more advanced features roll out, but your launch access stays simple and transparent.
Current launch offer
Business plan
All core business tools are included during launch. SMS is usage-based and billed separately.
Today
$0platform fee
Platform access
Free
Marketplace commission
0%
SMS charges
Pay only for usage
Coming later
Premium plan
A premium model will be introduced later for advanced capabilities. We'll keep the core offer straightforward while the product scales.
- Advanced premium automations
- Expanded reporting and growth insights
- Priority support and onboarding
- Additional premium tools as the product matures
Pricing status
No premium subscription is being charged today. SMS remains the only paid usage item.
What's included in the free launch plan
Every feature below is included right now, except SMS which is billed based on usage.
Feature
What you get
Pricing
Booking & Calendar
Online booking page
Share your booking link and start accepting appointments. Clients pick a service, staff member, and time.
Included free
Smart calendar
Manage appointments, staff schedules, and availability in one place with day, week, and month views.
Included free
Check-in & check-out
Mark clients as arrived and completed with one tap. Track no-shows and walk-ins.
Included free
Reschedule & cancellation
Move or cancel bookings with conflict detection, reason tracking, and automatic client notifications.
Included free
Waitlist
When slots are full, clients join the waitlist. Auto-assign when a slot opens, or confirm manually.
Included free
Promotions at checkout
Validate discount codes and promotions at the point of booking.
Included free
Client Management
Client profiles
Full client dashboard with contact info, visit history, spend summary, and preferences.
Included free
Client notes & documents
Add private notes and upload documents (consultations, photos, records) to any client profile.
Included free
Allergen & sensitivity tracking
Record allergies and sensitivities per client for safety compliance before every appointment.
Included free
Client communication history
View every SMS, chat message, and form submission in a single timeline per client.
Included free
Client addresses
Store multiple addresses per client for mobile and home-visit services.
Included free
Client merge
Merge duplicate client records with a preview of what will be combined.
Coming soon
Staff Management
Team directory
View all staff with roles, status, services, and performance metrics at a glance.
Included free
Staff invitations
Invite team members via email. Assign roles on invite, resend or revoke at any time.
Included free
Roles & permissions
Create custom roles with granular access control over what each team member can see and do.
Included free
Staff analytics
Performance metrics per staff member: bookings, revenue, utilisation, and client retention.
Included free
Staff Scheduling
Working hours
Define weekly working hours per staff member with flexible day-by-day control.
Included free
Schedule & shift templates
Create reusable patterns and apply them in bulk - no more setting hours one by one.
Included free
Break management
Set break periods within shifts so they are blocked from booking automatically.
Included free
Unavailability blocking
Block time off for individual staff members without using formal leave.
Included free
Conflict detection
Automatically flag scheduling conflicts when creating or editing entries.
Included free
Leave Management
Leave policies
Create custom leave types (annual, sick, compassionate) with entitlement rules and accrual.
Included free
Absence requests & approval
Staff submit requests, managers approve or reject - with full audit trail.
Included free
Absence impact check
See which bookings will be affected before you approve a leave request.
Included free
Leave ledger & usage
Full record of leave accrued, used, and remaining per staff member per policy.
Included free
Commission
Staff commission
Set commission rates per staff member - flat fee or percentage, per service or product.
Included free
Commission tracking
Automatic calculation of commissions due based on completed bookings and sales.
Included free
Commission payments
Record payouts and view outstanding balances. Full payment history per team member.
Included free
Services & Packages
Service catalogue
Create and manage your full service menu with descriptions, durations, images, and categories.
Included free
Tiered pricing
Set multiple price variants per service - by duration, staff level, or location.
Included free
Service addons
Offer add-on services clients can include at booking (e.g. deep conditioning, express finish).
Included free
Service-staff assignment
Control which staff members can perform each service.
Included free
Service packages
Bundle services into packages with set pricing. Clients purchase once, redeem over multiple visits.
Included free
Package credit tracking
Track remaining credits and redemption history per client package automatically.
Included free
Service statistics
See which services are most booked, highest revenue, and trending up or down.
Included free
Inventory & Products
Product management
Full retail product catalogue with images, pricing, brands, and categories.
Included free
Stock tracking
Real-time stock levels with adjustments, low-stock alerts, and audit history.
Included free
Bulk product upload
Import your entire product range at once via batch upload.
Included free
Suppliers & purchase orders
Manage suppliers, create purchase orders, and mark them as received when stock arrives.
Included free
Product sales & refunds
Record point-of-sale product transactions with refund support.
Included free
Client orders
Track customer product orders with status updates and refund processing.
Included free
Product coupons
Create discount coupons for products with usage limits and expiry dates.
Included free
Inventory analytics
Stock valuation, sales trends, and purchasing metrics across all products.
Included free
Patch Testing
Patch test management
Run patch tests through a full workflow - schedule, apply, observe, and complete.
Included free
Chemical register
Maintain a list of all chemicals and substances used in testing.
Included free
Observations & images
Record observations at each check interval with severity scoring and photo uploads.
Included free
Consent forms
Send, track, and store signed digital consent forms before testing begins.
Included free
Body location mapping
Record exactly which body area was used for each test for clinical accuracy.
Included free
Custom Forms
Form builder
Drag-and-drop designer for consultation forms, consent forms, intake forms, and more.
Included free
Auto-send on booking
Link forms to services - they are sent automatically when a client books.
Included free
Form policies
Set rules for when forms are required: every visit, annually, or on first booking.
Included free
Responses & analytics
View all submissions with completion rates and response metrics per form.
Included free
Marketing & Promotions
Campaign builder
Create email and SMS campaigns with templates, scheduling, and audience targeting.
Included free
Smart tags
Personalise messages with dynamic tags - client name, next appointment, last service.
Included free
Promotions & discounts
Create discount codes with rules, limits, and expiry. Track redemptions and revenue impact.
Included free
Promotion analytics
See how many times each promotion has been used, by whom, and the total discount given.
Included free
Template library
Pre-built email and SMS templates to launch campaigns quickly, plus your own saved templates.
Included free
Client segmentation
Target campaigns by visit frequency, spend level, services used, and more.
Coming soon
Payments
Accept payments
Accept deposits and full payments with zero marketplace commission. Card processing via Stripe.
Included free
Payment dashboard
View all transactions with filters by date, client, status, and payment method.
Included free
Receipts
Generate and send professional payment receipts to clients automatically.
Included free
Payouts
Schedule automatic bank transfers or trigger manual payouts on demand.
Included free
Refunds
Process full or partial refunds directly from the dashboard.
Included free
Custom payment methods
Accept cash, bank transfer, voucher, or any custom method alongside card payments.
Included free
VAT & tax
Configure VAT/tax rates for services and products. Applied automatically at checkout.
Included free
Saved cards
Clients can save payment methods for faster checkout on future bookings.
Included free
Communication
In-app chat
Real-time messaging with clients directly from your dashboard.
Included free
Chat translation
Automatic message translation for communicating with clients in other languages.
Included free
Email reminders
Send booking confirmations, reminders, and follow-ups automatically.
Included free
Dashboard notifications
Real-time alerts for new bookings, cancellations, messages, and form submissions.
Included free
Virtual line number
Get a dedicated business phone number for two-way SMS with clients.
Included free
SMS notifications
Only pay for SMS usage when you send messages to clients.
Paid per SMS
Email campaigns
Send marketing emails and announcements to your client base.
Coming soon
Ratings & Reviews
Client reviews
Collect and display client ratings and written reviews after appointments.
Included free
Review requests
Automatically or manually send review requests after each visit.
Included free
Review disputes
Flag and dispute unfair or inaccurate reviews with a structured process.
Included free
Analytics
Business dashboard
At-a-glance metrics - bookings, revenue, utilisation, and trends over time.
Included free
Staff performance
Individual staff analytics including bookings, revenue, and client retention.
Included free
Service performance
See which services drive the most bookings and revenue.
Included free
Inventory reports
Stock valuation, sales trends, and purchasing activity.
Included free
Commission reports
Outstanding and paid commission summaries across the team.
Included free
Business Settings
Business profile
Set your business name, description, logo, location, and contact details.
Included free
Operating schedule
Define opening hours, break periods, and days of operation.
Included free
Public holidays
Manage public holidays with automatic closure or adjusted hours.
Included free
Amenities
List what your business offers - parking, Wi-Fi, accessible entry, and more.
Included free
Health & safety
Configure and display health and safety policies for compliance.
Included free
Gallery
Upload photos to showcase your space, work, and team on your public profile.
Included free
Booking rules
Set lead time, cancellation policy, buffer between appointments, and more.
Included free
Files & assets
Centralised media library for all your business documents and images.
Included free
Cancellation reasons
Customise the list of reasons available when cancelling bookings.
Included free
Resource Management
Room & equipment scheduling
Manage shared resources (rooms, chairs, equipment) with availability schedules.
Coming soon
Onboarding & Mobile
Guided setup wizard
Step-by-step onboarding - add your services, staff, hours, and payments in minutes.
Included free
Get started checklist
Track your setup progress and see what is left to complete before going live.
Included free
Business mobile app
Manage your salon on the go from iOS and Android.
Included free
Features marked Coming soon are actively in development with backend APIs already built.
SMS billing
The only paid item is SMS sending
Use the platform for free and only pay when you send text reminders, confirmations, or campaigns. That keeps pricing aligned with actual usage.
Summary
Platform: Free
SMS: Paid per message